Internet connectivity is a vital resource to keep the business moving forward. From sales, recruitment, customer support to marketing efforts, most of these has a certain aspect that runs via a quick browse to the world wide web. Any disruption to the ability of an employee to browse through a legitimate business critical website is definitely a red flag. Say for example a sales personnel not being able to answer a sales inquiry raised from an online customer portal is definitely a pain not just for the employee but for the entirety of the business.
Inside the runbook you will find:
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